From the first conversation to commitments with names on them.
Scope
We agree with the executive team which units to assess.
Respond
Staff answer 55 questions on their phones and show proof in practice for each answer. The questions are not shared in advance, so the answers show how the institution works, not how well it prepared.
Agree
A facilitated session turns individual scores into one agreed score for each unit, with the disagreements discussed openly.
Report
We write a full report and a one-page action map.
Debrief
The executive team walks through the findings and agrees its first eight-week commitments.
Every answer is backed by proof in practice.
Each statement is scored from 0 to 5, and the respondent names what can be shown behind the score: a decision that was taken, a budget that moved, a promise that was kept. A document or photograph can be attached from a phone.
Five bands, each one a description.
The band boundaries sit on the scale itself, so each band describes how the institution works today. None of them is a verdict. Select a band.
A starting point and an order of work.
The full report
Shows which pillar is holding the others back and why, for the institution as a whole and for each unit, with the disagreements that matter set out plainly.
The one-page action map
Sets out the commitments for the next eight weeks and who owns each one. Run the Index again and the board sees how far each pillar has moved.
Three ways in.
Pulse Check
Fifteen questions for any leader who wants a first view of where the institution stands.
Take the Pulse CheckInstitutional Clarity Assessment
The full Index across your units, a facilitated agreement session, the full report, the action map and a debrief with the executive team.
Request a proposalIndex Licence
For institutions that reassess once, twice or four times a year, so the board can see each pillar move over time.
Ask about the licencePublic bodies can also request a short reading prepared from their own published documents, at no cost.
Find the pillar that is holding your institution back.
Clarity is how institutions earn trust.